Name: harder-online GmbH
Rating: 4.9

The management of the company recognises its corporate and social responsibility. It is committed, on a voluntary basis, to fair treatment of employees, suppliers and customers, and respects the environment and the ethical standards of our society. In so doing it adheres to the code of conduct and ensures that it is also observed by all employees.

Our customers at the Heart of our Business

Product quality and customer satisfaction

Our customers are at the heart of our business. The quality of our products is designed for total customer satisfaction and the continuous improvement of quality. The company is certified in accordance with DIN EN ISO 9001 (link to certificate) for our quality management processes. In order to generate and improve quality, we take great care at all stages of order processing to avoid errors and to rigorously eliminate sources of errors.

Business partners

Our dealings with suppliers and other companies is based on partnership. We believe in dealing fairly with our partners and work to counter bribery and corruption through transparency and by giving employees clear instructions.

Customer protection

All data relating to your end customers and orders is of course kept strictly confidential.

If required, goods delivery is carried out in a completely neutral way and without mentioning our name. This saves you time-consuming re-packaging of goods.

We guarantee to you as the retailer that we will under no circumstances address your end customers directly.

Public relations

Regular, constant and open corporate communication is a matter of course for us. We keep our employees, customers and suppliers, as well as the general public as a whole, up-to-date on the latest developments in our company.

Living Responsibly

Ecology and climate protection

Our company embraces its environmental responsibility. We do this by examining the use of environmentally friendly technologies and taking into account environmental aspects during the planning or development of new processes or products, such as multi-page labels or booklet labels.

Use of resources

The protection and preservation of our environment is particularly important to the Harder Group as processors of papers, paints, coatings and other products necessary for printing. Product improvements, new product launches and investments in production facilities are always carried out with a view to optimising environmental compatibility.

Occupational safety

Every employee is regularly instructed on, and their attention is drawn towards, the necessary measures to protect their health in the workplace. Alcohol, drugs and any other harmful substances are not allowed on our premises. Workstations are designed in accordance with legal guidelines to comply with occupational safety.

Consumer protection

For food safety and for protection of consumers, only goods which do not run contrary to consumer interests or statutory and official regulations are supplied.

Human rights

Our company adheres to the principles of International Human Rights and takes care not to involve itself in any infringement of these.

Social commitment

We offer project groups, by arrangement, the opportunity to visit our company and to gain an insight into the "black art". We support clubs and cultural institutions in the towns of Weingarten and Grossenhain by sponsoring advertisements in program booklets. We regularly donate to charitable causes such as Unicef, schools for the blind etc., support local and national institutions and promote sport.

Preservation and enhancing of skills

We provide the opportunity for all employees in our company to continue their education in their field of work, for instance in label production. Trade journals and reference books are freely available. When new technology or software is introduced, staff are given training in this. Information on the internet is available in the company at any time.

Reconciling work and family

It is a matter of course for us to create a working environment in which work can and may be fun. As web shop operators we have to be accessible to our customers outside the usual office hours of other printing companies. Our employees work different times on different shifts. We offer part-time positions to mothers with school-age children. After maternity leave the job is available again to the employee with a child, if they want it.

Training

We give young talent a chance! Trainees, young professionals and people making a change in career are welcome in our company and play a vital role in meeting the demand for qualified personnel.

Equal opportunities

Approximately half of our workforce has worked in our company for a long time - a figure that speaks for a high "feel good factor". Every employee is aware that discrimination and bullying are not tolerated in our company. We do not tolerate any discrimination against employees on the grounds of gender, race, disability, cultural background, religion, age or sexual orientation.